Working with our customers to reduce our carbon footprint is essential to help us on our journey to net zero by 2050. That's why we're committed to supporting customers to make the changes we all need to make to get there. Whether that's finding the right energy saving measures for homes, or giving environmentally friendly tips and advice - we're building up our toolbox!

We know there's still a long way to go, but it's exciting to see the impact we've had already, after another great year on our sustainability journey.

This year we...

Planted trees...

... to improve our carbon footprint and create better outdoor spaces for the community to enjoy. This included 140 planted to mark the late Queen's jubilee.

0 new trees

Made older homes more energy efficient...

with improved insulation and other energy saving measures to upgrade...

0 more homes

Helped our customers embrace sustainability...

...with new advice booklets full of tips and tricks to save the planet and the purse.

0 self-help guides

Find out more...

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Planting trees and wildflower meadows.

We commemorated Queen Elizabeth II by planting two batches of 70 trees and replaced more grassed areas with wildflowers.

Find out more about our tree planting by clicking here.
Close up photo of a small plant seedling emerging from a tiny pile of soil
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Ditching toxic weedkillers.

This year we introduced Foamstream - a new and environmentally friendly way of killing weeds with heat and natural materials. 

Read about our new approach to tackling weeds by clicking here.
Foamstream machine
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Helping customers cut energy bills.

Our six informative guides offer helpful tips and tricks to save money, water, and energy.

Read our energy advice guides by clicking here.
Mockup Second Guide Grid
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Explaining our pathway to better environmental, social and governance performance.

This year sees the publication of our second annual ESG report.

Click here to read our second ESG report.
photograph of a small stack of Futures 2023 ESG report lying on a white surface
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Making older homes more energy efficient.

This year we 'retrofitted' 185 more older homes with insulation and other measures to cut bills and improve comfort. 

Find out more about retrofit by clicking here.
Photo of a white hard hat, a floorplan for a building, a low energy bulb a small plant and a green cut-out recycling symbol lying on a turquoise surface
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Improving our carbon literacy.

We've rolled out new and improved training for our team members to help us on our sustainability journey. 

Read about our new carbon literacy training by clicking here.
Photograph of several people seated around a long table, each with a laptop in front of them. The photo is taken from a low angle looking along the table. At the far end a woman is writing on a whiteboard
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Scoring silver for our environmental impact.

This year we got silver accreditation for our SHIFT environmental impact assessment. 

Read about our SHIFT silver results by clicking here.
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