Our corporate plan sets out a clear vision to deliver great services. Our digital revolution is a key part of that as we focus on improving and transforming how we work through digital technologies that create effortless customer experiences. 

This year we...

Joined forces with Business in the Community...

...to improve the digital confidence of...

0 customers

Received thousands of...

...new and returning users to the Futures website with...

0 homepage views

Find out more...

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Implementing our new CRM system.

Helping us store and access our customers' data more effortlessly.

Click here to read about our new CRM system.
Close up photo of someone holding a smartphone towards the camera in both hands. 'Cloud' and 'IT' graphics have been added floating above the screen.
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Making changes to our website.

An upgrade, rebuild and redesign will make it more user-friendly for customers and stakeholders.

Click here to read about the changes we've made to our website.
Photo of a white wall inside a house that someone has started to paint light blue. There is a stepladder in the bottom of the frame that has a pot of paint on it.
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Training customers with ClickSilver.

With a programme that supports our customers to be more confident when using technology.

Click here to read about pur work with ClickSilver.
Close up photo of a frosted glass screen that has some white diagrams printed on it that look like electrical circuits. We can see a blurred image of a man behind the glass and he is touching the glass with one hand